RETURN & EXCHANGE POLICY
We are proud of the ingredients and workmanship that goes into each of our products and are happy to offer a 100% Satisfaction Guarantee. We go to great lengths to create a truly superior product, packaging, shipping and customer service. We also know that on occasion, things don’t work out as intended.
We would be happy to discuss any errors, non deliveries, or other issues with you and make things right. If you purchased a product directly from hopewindhome.com and you are less than completely satisfied we can issue you a replacement. Please contact us at firstname.lastname@example.org.
IF YOU RECEIVED THE WRONG PRODUCT
If you received the wrong product in your shipment, or are missing something from your order, please contact us direct at hopewindhome.com. To expedite a resolution, please indicate your web order number, as well as the item that was shipped in error or was missing from your order. We will process a replacement shipment as soon as possible.